Privacy Policy

Privacy Policy greatblitz – Our Commitment to Protecting Your Data

At greatblitz, your privacy is not merely a legal obligation — it is a core value we uphold. This document clearly explains how we manage your personal data, why we need it, and your rights as a user.

Last updated: 1 January 2026

Six Commitments GreatBlitz Privacy

We manage your personal data based on six core principles that ensure your information remains secure, used appropriately, and respected at all times.

Military-Grade Encryption

All data transmitted between your device and GreatBlitz servers is protected with 256-bit SSL encryption – the same standard used by banks and major financial institutions in Malaysia.

Minimum Data Collection

Greatblitz only collects data that is genuinely necessary to provide our services. We do not collect irrelevant or excessive information — every piece of data we retain has a clear purpose.

Full Control in Your Hands

You have the right to access, correct, and request deletion of your personal data at any time. Control over your personal information stays with you, not us.

No Data Selling

Greatblitz has never and will never sell your personal data to any third party for marketing purposes. Your data belongs to you — it is not our business commodity.

Full Transparency

We clearly explain the purpose of every piece of data collected, who may receive it, and how long it is retained. There is nothing hidden in the way we manage your information.

Current Standards Compliance

The greatblitz privacy policy is continuously updated in line with the latest developments in data protection legislation. We ensure our practices remain compliant with all applicable legal requirements.

Important Note: This Privacy Policy forms part of your overall agreement with greatblitz and should be read together with Terms and Conditions us. By using the GreatBlitz platform, you agree to the processing of your data as described herein.

Introduction

Greatblitz ("we", "us", "Platform") is committed to protecting the privacy and security of the personal data of all users on our platform at greatblitz.vu. This Privacy Policy describes our practices regarding the collection, use, storage, and protection of your personal information.

We understand that entrusting your personal information to any online platform is not something you do lightly. That is why we want you to know exactly what happens with your data – no confusing legal jargon, and nothing hidden.

This policy applies to all users who access or use the greatblitz platform via our website, mobile app, or any other digital channel we operate.

Data We Collect

Greatblitz collects personal data through several different methods depending on how you interact with our platform. Below is a full breakdown of the types of data we collect:

Data You Provide Directly

  • Registration Information: Full name, date of birth, identity card or passport number, email address, phone number and account password.
  • Verification Information (KYC): Copies of identity documents, proof of address, and a facial photo for identity verification prior to your first withdrawal.
  • Financial Information: Bank account number, e-wallet details and payment method information used for deposits and withdrawals.
  • Communications: Any messages, complaints, or feedback you submit to the GreatBlitz support team.

Data Collected Automatically

  • Usage Data: Pages visited, session duration, games played, total wagering amount and platform usage patterns.
  • Technical Data: IP address, web browser type, operating system, device name, and app diagnostic data.
  • Location Data: Approximate location based on IP address for jurisdiction verification and security purposes.
  • Cookie Data: Session cookies, user preference cookies and analytical cookies – see the cookies section below for full details.
Data Categories Examples of Information Primary Purpose
Identity Name, IC, date of birth KYC & Account Verification
Contact Email, phone number Communication & notifications
Financial Bank account number, e-wallet Deposits & Withdrawals
Usage Game history, login records Security & personalisation
Technical IP address, browser type Security & diagnostics

How We Use Your Data

The personal data we collect is used solely for legitimate purposes directly related to the provision of greatblitz services. We do not use your data for any purpose beyond the scope described here.

  • Identity Verification: Verifying your identity during registration and the KYC process to meet compliance requirements.
  • Service Provision: Processing deposits and withdrawals, managing accounts and providing access to games.
  • Security and Fraud Prevention: Detecting and preventing fraudulent activity, money laundering or multi-account usage.
  • Customer Support: Responding to inquiries, resolving complaints and providing technical assistance.
  • Platform Improvements: Analysing usage patterns to improve the user experience and develop new features.
  • Service Communications: Sending important notifications related to your account, security and policy changes.
  • Marketing (with Consent): Sending promotional information and special offers – only if you have opted in to receive marketing communications.

You may withdraw consent to receive marketing communications at any time via your greatblitz account settings or by contacting our support team.

Data Sharing with Third Parties

Greatblitz does not sell, rent, or trade your personal data to third parties for their marketing purposes. However, there are limited situations where we need to share your information with others in order to provide our services:

  • Payment Providers: Transaction information that must be shared with banks, payment processors and e-wallet operators to process your deposits and withdrawals.
  • Game Providers: Account data required for technical integration with third-party gaming platforms to ensure games function correctly.
  • Technical Service Providers: Hosting companies, cloud infrastructure providers, and IT service providers that help us operate the platform – all of whom are bound by strict confidentiality agreements.
  • Regulatory Body: When required by law or court order, we will disclose necessary information to the relevant authorities.
  • Fraud Prevention: Sharing information with trusted fraud prevention agencies to protect the platform and other users.

All third parties who receive GreatBlitz user data are bound by strict data processing agreements and may only use that information for authorised purposes.

Data Security

The security of your personal data is an absolute priority at GreatBlitz. We continuously invest in security infrastructure to ensure your information is protected against unauthorised access, alteration, disclosure or destruction.

The technical security measures we employ include:

  • 256-bit SSL/TLS Encryption for all communications between your device and our servers.
  • Static Data Encryption for all sensitive information stored in our databases.
  • Two-Factor Authentication (2FA) available and recommended for all user accounts.
  • 24/7 security monitoring by our cybersecurity team.
  • Regular security audits by an internationally accredited independent party.
  • Internal access controls ensuring that only authorised personnel can access user data.

While we take all reasonable precautions, no system is entirely risk-free. You also play an important role in keeping your account secure – please use a strong password and enable 2FA.

Cookies and Tracking Technologies

The GreatBlitz platform uses cookies and similar technologies to enhance user experience, ensure proper platform functionality, and analyse usage patterns in aggregate.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
  • Preference Cookies: Saving your preferences such as language, theme and display layout to deliver a more personalised experience.
  • Analytical Cookies: Helps us understand how users interact with our platform in aggregate and anonymised form for product improvement purposes.
  • Marketing Cookies: Used to display more relevant advertisements to you. You may opt out of this type of cookie.

You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect platform functionality. Essential cookies cannot be disabled as they are required for core platform operations.

Data Storage & Deletion

Greatblitz retains your personal data only for as long as it is needed for the purposes described in this Privacy Policy, or as required by applicable laws and regulations.

In general, data retention periods are as follows:

  • Active Account Data: Retained for the duration your account is active and for 6 years after account closure to meet legal requirements.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with financial and tax regulatory requirements.
  • Support Communication Logs: Retained for 3 years for reference and service improvement purposes.
  • Security Logs: Retained for 12 months for security investigation and fraud detection purposes.

Once the retention period ends, your data will be securely deleted or anonymised. You may request early deletion of your personal data, subject to any legal requirements that may prevent deletion in certain circumstances.

Your Rights as a User

As a GreatBlitz user, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

1
Right of Access

You have the right to request a copy of all personal data we hold about you. This request will be processed within 30 days.

2
Right to Rectification

If any data we hold is inaccurate or incomplete, you have the right to request that we correct it promptly.

3
Right to Erasure

You may request deletion of your personal data, subject to legal requirements that may obligate us to retain certain records.

4
Right to Restriction of Processing

In certain circumstances, you have the right to request that we restrict the processing of your data — for example, while a dispute about data accuracy is ongoing.

5
Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another service provider.

6
Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time — this request will be actioned immediately.

To exercise any of the above rights, contact the GreatBlitz support team via live chat within the platform or email us at [email protected]. We will respond within 30 business days.

Children and Our Platform

The GreatBlitz platform is an adult entertainment service intended solely for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.

If we become aware that personal data has been collected from someone under the age of 18, we will take immediate steps to delete the information and close the account in question. Parents or guardians who discover that their child has registered a GreatBlitz account are requested to contact us immediately.

Amendments to Privacy Policy

Greatblitz reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform developments. Each amendment will include a new effective date.

When significant changes are made to this policy, we will notify users via in-platform notifications or email to the registered address. Continued use of the greatblitz platform following such notification constitutes your acceptance of the amendments.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal data. The latest version is always available on this page.

Contact Us for Privacy Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our team is ready to assist.

You may contact the greatblitz privacy team via:

  • Live Chat: Available 24/7 directly within the GreatBlitz platform – the fastest way to get a response.
  • Email: [email protected] – for formal data requests, including access, correction, or deletion requests.
  • Support Page: Through the support section in your greatblitz account for all general inquiries.

We are committed to responding to all privacy-related inquiries within 5 business days and process formal requests within 30 business days as required by law.

Your privacy is a trust that GreatBlitz does not take lightly. We are committed to being a transparent, responsible, and trustworthy platform for every user in Malaysia.

A Platform That Respects Your Privacy – Join GreatBlitz Today

Your data is protected with 256-bit SSL encryption. No data is sold. Full control stays with you. Join 500,000+ Malaysian players who trust greatblitz.

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